Installer Technical Support Portal
Secure engineering portal for certified solar installers, electrical contractors, and commissioning engineers. Sign in to access technical resources, firmware packages, and warranty support.
Sign In to Your Support Account
Enter your registered installer credentials to download firmware, G98/G99 schematics, and manage active warranty claims.
Protected Support Resources
LOGIN REQUIREDLatest hybrid inverter firmware binaries, CAN/RS485 communication protocols, and sub-zero heater calibration tools.
DNO single-line wiring schematics, type-test certificates, and pre-completed declaration sheets for UK DNOs.
Step-by-step smart meter CT clamp orientation guides, EPS backup changeover switch wiring, and telemetry pairing.
Priority equipment replacement ticketing, spare parts lookup, and direct return authorization management.
Technical Engineering Desk
Working on an active installation and require immediate assistance with G98/G99 compliance, CT clamp configuration, or BMS diagnostics?